Systems Technician

(Multiple states)

Full Time

Experienced

Expedient is hiring a Systems Technician to join the Service Delivery & Implementation team. This position will focus on the implementation and delivery of virtual cloud computing services, virtual machines with Windows or Linux OS, and disaster recovery as a service. The Systems Technician will embrace technical challenges with creativity and will act as a trusted advisor to our clients.

Expedient is an established provider of cloud and data center infrastructure solutions. To see more about us, please visit our website at www.expedient.com

Sponsorship is not provided for this role. This position is eligible to work remote but travel to meet with the team is required. Applicants living in an Expedient market city preferred.

Responsibilities:

Ensure delivery of standard technical implementations by working to deliver solutions, systems, managed services and virtual environments that are sold to clients
Follow implementation guidelines, processes and procedures to ensure Service Delivery standards and quality are met
Ensure appropriate documentation of the implementation is generated, maintained and delivered with the implemented services for effective hand-off and transition to the Operations Support Center (OSC)
Communicate with project managers, directly with clients and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to client projects

Qualifications:

2+ years as a systems administrator or Technician responsible for Managed Service Provider (preferred) or Enterprise
Demonstrates a level of competency with many of the following technologies:
- VMware vSphere v7 through v8. Experience with vCloud Director and NSX are a plus
- Understanding of storage arrays
- Nutanix AHV
- Disaster recovery technology, with technologies such as Zerto and Nutanix replication
- Migration of VMs between clouds
- Windows operating systems, Remote Desktop Services, and Active Directory
- Understanding of Data Protection technologies such as Cohesity and Commvault
- Basic UNIX commands (primary focus on Red Hat and Ubuntu)
- Basic networking principles, firewall rules, IP addressing and VLANs
The ideal candidate may possess one or multiple industry technical certifications from IT-related vendors like Microsoft, VMware, and Nutanix

Skills:

Ability to prioritize and be productive in a fast-paced environment
Strong troubleshooting skills including the ability to identify and resolve challenging situations
Excellent written and verbal communication skills
Outstanding service and response time working with clients
Passion for learning technologies and curious for new ideas
Flexibility to be available for scheduled night and weekend implementation projects when required

The listed salary range for this position is an estimate based on the competitive job market. True compensation will be based on a number of variables, including your own experience and skills and what you bring to the role. Estimated annual salary is $58,000 to $70,000 plus a generous benefits package.
Applicants must live in the US and sponsorship is not provided.

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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