Billing and Collections Coordinator

Pittsburgh, PA

Full Time

Mid Level

Expedient is hiring a Billing & Collections Coordinator to join our team in our Pittsburgh, PA corporate headquarters. Candidates should understand and be able to manage the billing and collection processes from start to finish. Responsibilities will include processing billings, managing collections, resolving billing discrepancies, and providing support to internal and external contacts.

This is a great opportunity for a recent graduate looking to start a career in billing/accounts receivables or someone with 1-2 years of experience looking to grow professionally. This position is eligible to work a hybrid schedule after an initial training period. This will include 3-4 days in the office and 1-2 days remote. Expedient provides fully paid parking leases for all employees. The estimated range of pay for this position is $40,000 to $48,000 annually ($19 to $23/hour). This is an estimate. Salary will be set based upon your skill level and prior work experience.

Expedient is an IT company. We provide cybersecurity and data center solutions for businesses nationwide. For more information about Expedient, please visit our website at www.expedient.com

Requirements

Previous experience in billing, collections, or a related field or academic experience in billing and accounting discipline
Experience with both proprietary and third party database administration and billing software
Proficient with MS Office Suite (Excel, Word)
Ability to take direction, work independently and share workload and knowledge with a team
Attention to detail and high work standards are a must
Superior verbal and written communication skills with an emphasis on accuracy
Ability to work general daylight business hours with occasional overtime hours due to business needs
Consumption/usage based billing experience is a plus
Associate’s degree in accounting, finance, or a related field preferred but not required

Job Responsibilities

Execute customer billing using internal and third party software applications
Resolve billing discrepancies and disputes
Provide billing support for clients, sales, and other internal teams
Create and maintain documented billing procedures
Perform data entry and analysis
Track and report on billing metrics
Identify and recommend opportunities for process improvement
Perform miscellaneous administrative functions as assigned

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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